Privacy Policy

1. Introduction

Welcome to ShopGenie ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI shopping assistant application and related services (the "Service").

2. Information We Collect

a. Store Data (for Merchants): When you install ShopGenie on your Shopify store, we collect product catalog data (titles, descriptions, prices, images) to index them for our vector search engine.

b. Usage Data: We collect anonymized data on how end-users interact with the search widget, including search queries, click-through rates, and session duration, to improve our AI models.

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our Service.
• Improve, personalize, and expand our Service.
• Understand and analyze how you use our Service.
• Develop new products, services, features, and functionality.
• Process search queries using our AI and vector database technologies.

4. AI and Data Processing

ShopGenie uses advanced Artificial Intelligence (AI) and Machine Learning (ML) technologies. Product data is converted into vector embeddings to facilitate natural language search. We do not use your proprietary store data to train public models without your explicit consent.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: admin@shopgenie.store