Turn visitors into buyers with AI‑powered discovery & order tracking
Help shoppers find exactly what they're looking for and check order status using natural language — like "summer dress under $150" or "where is my order?". No setup. No code. Just results.
Natural Language Discovery & Tracking
Type a thought, not a keyword. ShopGenie interprets style, budget, and intent to surface products instantly — and instantly delivers real-time order tracking updates.
- Natural Language
- Vector Search
- Shopify Ready
- Intent Analytics
- Order Tracking
- Zero Setup
Trusted by Shopify stores
“We didn’t expect much at first since we only had one product, but ShopGenie actually made a difference.”
“We didn’t expect much at first since we only had one product, but ShopGenie actually made a difference.
Customers can now just type what they’re looking for and get to the right product instantly. It makes our store feel much more interactive.
The search insights are also really helpful — they’re already giving us ideas for what to launch next.”
Features
Everything you need to
boost product discovery
One app. Zero complexity. Maximum impact on your store's conversion.
Conversational Understanding
Understands qualifiers like budget, style, material & intent to surface contextually precise products every time.
Plug & Play
Embed a smart AI shopping assistant with one click install. No complex setup. No code changes. Works automatically.
Merchant Insights
See what customers are searching for, which products they can't find, and trending demand — all in your dashboard.
How It Works
Live in 3 simple steps
From install to your first customer search — no configuration needed.
Install
One-click install from the Shopify App Store. Done in under a minute.
Products Sync
Your catalog is instantly indexed and ready for smart, AI-powered search.
Widget Goes Live
The chat widget appears on your store. Customers start discovering products naturally.
Live Preview
See it in action
Watch how ShopGenie turns a natural language query into instant product discovery.
I found some lovely options for you! 🏖️✨
Why ShopGenie
Not just another chatbot
ShopGenie is built specifically to drive product discovery and conversion — not generic support.
Pricing
Simple, transparent pricing
Start free. Upgrade when you're ready. No hidden fees.
|
Free (Trial)
Try ShopGenie risk-free and see how customers search.
$0
per month
|
Basic
Help customers find products faster and reduce misses.
$19
per month
|
Most Popular
Pro
Turn customer questions into product discovery and sales.
$49
per month
|
Advanced
Full visibility, deeper insights, and uninterrupted AI.
$99
per month
|
|
|---|---|---|---|---|
| Conversations per month | 100 | 500 | 2,000 | 6,000 |
| Sync full product catalog | ||||
| Works automatically (no setup) | ||||
| Order tracking | ||||
| AI processing priority | Standard | Reliable | Faster | Highest Priority |
| Search analytics dashboard | Basic | Basic | Advanced & Failed | Full Visibility |
| Analytics history | 7 Days | 14 Days | 30 Days | 90 Days |
| Remove ShopGenie branding | ||||
| 5% grace buffer | ||||
| Trend & engagement insights | ||||
| 30-day free trial |
FAQ
Frequently asked questions
Everything you need to know about ShopGenie.
ShopGenie is an AI-powered shopping assistant for Shopify stores. It allows your customers to search for products using natural language — like "casual shoes under $100" or "gift ideas for mom" — and instantly see relevant results from your catalog.
Once installed, ShopGenie automatically syncs your product catalog and adds a chat widget to your storefront. Customers type natural language queries, and our AI interprets intent, budget, style, and other attributes to surface the most relevant products.
Yes! ShopGenie offers a 30-day free trial with 100 conversations per month. No credit card required to start. You can upgrade to a paid plan anytime from within the app.
A conversation is counted when a customer initiates a new search session. Follow-up messages within the same session are not counted separately. You can track your usage directly from the ShopGenie dashboard.
No. ShopGenie loads asynchronously and does not affect your store's page speed or performance. The chat widget is lightweight and only activates when a customer interacts with it.
Paid plans include a 5% grace buffer so conversations don't stop abruptly. Once you reach the limit, you can upgrade your plan. Your store continues to work normally — only the AI chat widget pauses until the next billing cycle or upgrade.
Yes! ShopGenie allows customers to ask for their order tracking status directly in the chat, providing real-time updates and helping to reduce order-related support tickets for your team.
Yes. The "Powered by ShopGenie" branding is removed on all paid plans (Basic, Pro, and Advanced).
You can cancel anytime by uninstalling the app from your Shopify admin. There are no cancellation fees or long-term contracts. Your data will be securely deleted within 48 hours of uninstallation.
Ready to help customers
find what they're looking for?
Have questions? We'd love to hear from you.